FanniPak™ Returns Policy

Last Updated: February 28, 2025

At FanniPak™, we’re dedicated to delivering bold, not boring experiences with our luxury oversized fanny packs™. This Refund and Return Policy ensures clarity and satisfaction for customers worldwide, covering issues related to refunds, replacements, and more. There are no returns for FanniPak™ fanny packs unless specified below. Please review this policy before purchasing our fanny packs™. For questions, use our contact form at fannipak™.com/contact or email support@fannipak™.com.

Overview

Replacements or Refunds for Issues: If your fanny pack™ has quality problems, misprints, or damage, we offer replacements or refunds to keep your experience seamless and exciting.
Contact Us Promptly: Reach out within 7 days of delivery for any issues, using our contact form at fannipak™.com/contact or emailing support@fannipak™.com, ensuring a fast, bold solution.

Eligible Issues for Replacements or Refunds

We’ll address the following issues to ensure your satisfaction:

Quality Problems: If your fanny pack™ has defects like faulty zippers, weak straps, or material flaws, we’ll replace it or refund you.
Misprints: If the design is incorrect or faded we’ll send a replacement or issue a refund.
Damages: If your fanny pack™ arrives damaged (e.g., tears, stains), we’ll handle it with a replacement or refund.

How to Request a Replacement or Refund

Follow these steps for a bold, not boring resolution:

Notify Us: Use fannipak™.com/contact or email support@fannipak™.com within 7 days of delivery, including your order number, photos of the issue, and a description.
Our Review: We’ll review your request within 2 business days and confirm next steps.
Replacement: We’ll ship a new fanny pack™ at no cost, typically within 5–7 business days.
Refund: If a replacement isn’t available or preferred, we’ll refund your original payment method within 10 business days after inspecting the item

Exclusions

Certain situations are not eligible for replacements or refunds:

Non-Defective Items: Fanny packs™ purchased in perfect condition are not returnable or refundable.
Used or Altered Products: Items that are used, washed, or modified are not eligible.
Late Requests: Issues reported after 7 days of delivery won’t qualify.
Shipping Delays or Errors: Delays by carriers or incorrect addresses aren’t grounds for refunds or replacements—we’re not responsible for these issues.

Customer Responsibilities

To ensure a smooth experience:

Inspect Upon Arrival: Check your FanniPak™ fanny pack™ for defects, misprints, or damages immediately upon receipt.
Provide Details: Submit photos, order numbers, and descriptions within 7 days.
Follow Our Process: Adhere to our steps for replacements or refunds.

Policy Changes

We may update this policy at any time, posting changes on fannipak™.com/faq and product pages with the "Last Updated" date (February 28, 2025).
Updates take effect immediately upon posting, ensuring our bold, not boring commitment stays fresh.

For any questions or issues, use our contact form at fannipak™.com/contact or email support@fannipak™.com. We’re here to make your FanniPak™ journey bold, not boring, with fast, friendly support.

FanniPak™ Shipping Policy

Last Updated: February 28, 2025

At FanniPak™, we’re all about bold, not boring delivery for our luxury oversized fanny packs™. This Shipping Policy ensures you know exactly how we’ll get your designs to you for Events, Fitness, Sports, School, Travel, Sailing, Dog Walking, and New Moms/Dads. For questions, use our contact form at fannipak™.com/contact or email support@fannipak™.com.

Processing Time: Orders are processed within 2–5 business days, excluding weekends and holidays, ensuring your bold fanny pack™ is ready for shipping fast, not boringly slow.
Shipping Methods: We ship via trusted carriers, offering standard and expedited options to Canada, the US, Europe, and worldwide.
Shipping Costs: Shipping is included in your purchase price of USD $69.99 for most regions, but additional costs may apply for remote areas (e.g., Greenland). We’ll notify you if extra fees apply, ensuring transparency, not surprises.
Delivery Times:
- Domestic (Canada, US): 3–10 business days after processing, depending on location.
- International (Europe, other regions): 5–15 business days after processing, accounting for customs, ensuring your fanny pack™ reaches you stylishly.
Shipping Restrictions: We ship to most locations, but P.O. boxes and remote areas may have limitations - contact us if unsure.
Delays: Delays due to weather, holidays, or customs may occur.
Damaged or Lost Orders: If your fanny pack™ arrives damaged or is lost, contact us within 7 days using fannipak™.com/contact or emailing support@fannipak™.com - we’ll resolve it quickly.
International Orders: Customers may be responsible for customs duties or import taxes upon delivery, not included in your USD $69.99 price—we’ll keep you informed, ensuring no bold surprises, per our transparent policy.
Policy Changes: We may update this Shipping Policy, posting changes on fannipak™.com/help and product pages with the "Last Updated" date (February 28, 2025)—updates take effect immediately, keeping your experience fresh and bold.